Contact Us
If you have any concerns or questions about our products, TBOTECH company policies, or any other customer service-related topic, please use our contact form. We will respond as soon as possible. Please note, our office hours are Mon-Fri 9am-5pm Eastern Time.
If your card is being declined and you know that it is good, it could be that your card issuer is declining the transaction. Please contact the card issuer by calling the number on the back of your card. Sometimes, they overprotect you but will lift the hold once you contact them and let them know you are placing an order.
Please use the form provided to contact our office. You will get a response as soon as possible.
Please whitelist our domain: tbotech.com so you can be sure our answers to you go into your Inbox and not into your junk or spam folder.
We do not ignore or not answer you. If you didn’t see a response, then the response is most likely in another folder of yours.
Do check those folders for our response if it is not in your Inbox.
Do not use a COMCAST email address. Comcast throttles replies. Please use an email from other than COMCAST.